You know what good feedback should look and sound like – in theory. However, some or all of the following are done by managers and leaders in practice:
- Fretting about a difficult conversation and never tackling it.
- Pussy-footing and ignoring the real subject in the hope the employee will get the hint.
- Breaking relationships, morale and performance when you’re trying to make them better.
- Skipping the conversation altogether and hoping the problem will all just go away.
Employee productivity and performance can be impacted by the feedback they receive from their managers and leaders – either for the positive or the negative. The level and impact feedback can have can be dependant on how well – or badly – the conversation goes with the employee. What if there was a way that managers could deliver these tough conversations with their employees in a lot less…….tough way?
AS MANAGERS – WHY DO WE RESIST THE TOUGH CONVERSATIONS WITH OUR EMPLOYEES?
Employee feedback good and bad should be timely and useful, but this is not always what happens. So what is stopping managers and leaders having these conversations with their employees to help them improve what they do so they can do the right things more effectively in the future?
The latest brain science studies indicate that on on a number levels, the very act of feedback – both giving and receiving – sets off deep alarm bells in the brains of both manager and employee. It could be argued that the whole feedback conversation process is avoided as we are neurologically wired that way.
TACKLING THE FEEDBACK PROCESS FROM A DIFFERENT ANGLE
The Last Feedback Workshop You’ll Ever Need, looks at the feedback process from a new angle. The workshop starts by understanding our deep resistance we have to feedback. It then explores avenues that can overcome and lessen the barriers and resistance to feedback.
What participants learn:
The latest findings in neuroscience – how our brains work and what that tells us about the art of management – and how understanding the deep drivers of our brain helps generate new approaches to engaging the people around us.
Two simple, flexible and powerful feedback models, to help people turn the theory of feedback into regular practice. Imagine your organisation where managers and leaders don’t avoid the tough conversations but actually learn how to give empathetic employee feedback on a day-to-day basis in a way that’s less fraught and more useful for all concerned.
HOW OUR FEEDBACK WORKSHOP TRAINING IS CONDUCTED:
- A 90 day program that begins with a half day session
- Available for up to 40 participants
- Appropriate for all employee levels including managers, supervisors, leaders, directors and executives
Catalyst Performance and Leadership Development is a specialist consultancy delivering feedback workshops, personal performance training, leadership training and executive coaching to managers and employees across the UK. Our headquarters are located in Essex, serving London and Cambridge, alongside national clients.
To learn more about how the The Last Feedback Workshop You’ll Ever Need can raise the performance of your employees call us on +44 (0)788 691 6871 or enquire online.